EXCHANGE POLICY
Size Exchange
We allow size exchanges depending on stock availability. Customers must request an exchange within 3 days of delivery.
Exchange Conditions
Product must be unused and in original condition
Exchange depends on availability of required size
If size is unavailable, store credit or alternative solution may be offered
Exchange Shipping
Customers may be responsible for return shipping costs unless the error is from our side (wrong or defective product).
PRIVACY POLICY
Information We Collect
We collect only necessary information required for order fulfillment:
Full name
Phone number
Delivery address
Email address (optional)
Use of Information
Your information is used strictly for:
Order processing and delivery
Customer support communication
Order updates and notifications
Data Protection
Shoespasal.com does not sell, rent, or trade customer data. Personal information is only shared with trusted logistics partners for delivery purposes.
Cookies & Analytics
Our website may use cookies to improve browsing experience, analyze traffic, and optimize store performance.
Security
We implement reasonable security measures to protect customer data, but we do not guarantee absolute protection against external threats.
