SHIPPING POLICY

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays unless otherwise stated.

Delivery Timeline

Inside Nepal (Major Cities): 2–5 business days

Remote Areas: 3–7 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or logistical constraints.

Shipping Charges

Shipping fees (if applicable) are calculated at checkout. Promotional offers may include free shipping on selected products or order values.

Order Tracking

Once your order is dispatched, customers will receive tracking updates via SMS, WhatsApp, or email depending on the contact information provided.

Delivery Responsibility

Once handed over to the courier service, delivery timelines and handling are subject to third-party logistics providers. Shoespasal.com is not responsible for delays caused by courier services.